Online Booking
Online booking that respects the way your clinic actually runs
Anyura publishes a booking page your patients use directly, picking a service, a provider and a time without calling the front desk. What they are allowed to pick is entirely yours to decide, which is the whole point: the schedule that comes back is one your clinic can actually deliver.
Booking rules that protect the schedule
Set how far ahead someone has to book, how far into the future booking stays open, what buffer trails each service, and how many bookings a single day will take. Patients can book several services in one visit, repeat a service across dates, and hold the same provider throughout. Only the services and providers you mark bookable ever show up.
- how far ahead someone has to book
- how far into the future booking stays open
- what buffer trails each service
- how many bookings a single day will take
Only the services and providers you mark bookable ever show up
Deposits and no show fees that actually stick
Take a deposit as a flat amount or a percentage, on every booking or only from new patients. No show and late cancellation fees carry the timing you set, so a charge lands when your policy says it should rather than whenever someone gets around to it. This is the single biggest lever most clinics have on their no show rate.
A cancellation policy patients see before they agree to it
Notice windows and refund rules are published on the booking page and repeated in the confirmation. Patients reschedule and cancel themselves inside the window you allow, which takes a large share of routine phone traffic off the front desk without anyone having a difficult conversation.
Intake and consent finished before they arrive
Consent forms and intake paperwork are completed and signed in the patient portal, delivered by a dedicated link and access code. A visit that starts with the signatures already collected starts on time, and your provider walks into the room ready instead of waiting on a clipboard.
A patient portal they come back to
Past this booking, the portal holds upcoming and past visits, active plans, profile details and emergency contacts. Patients upload photos after booking when the service calls for it, and join the waitlist when the time they wanted is taken. Member pricing and plan visibility can be shown or hidden, depending on how you want value presented online.
Questions
What clinics ask about Online booking
- Can patients book more than one service at once?
- Yes. Multiple services and repeat visits are supported, including a constraint that keeps the same provider across the whole booking.
- Are online bookings held to the same rules as bookings made by staff?
- Yes. Availability comes from the same providers, working hours and resources the clinic calendar uses, so nothing arrives that the clinic cannot staff.
- Can we take a deposit only from new patients?
- Yes. Deposits can be set as a fixed amount or a percentage, and applied to every booking or to new patients only.
- Can patients cancel and reschedule themselves?
- Inside the notice window you set, yes. Outside it, your cancellation and no show policy applies automatically.
Next step
Turn your booking page into a schedule you trust. See how it behaves in the live product on our homepage.