Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Anyura, Inc. (“Anyura”, “we”, “us”). They govern the website at anyura.com, the platform at app.anyura.com, and communications sent through the platform.

By using the service, or by providing your contact details to a clinic that uses Anyura, you agree to these Terms and to the Privacy Policy. If you are accepting on behalf of a clinic, you confirm you have authority to bind that business.

Anyura is practice-management software for aesthetic clinics and medical spas: scheduling, patient records and charting, billing, inventory, and patient communications, in one system.

Anyura is software, not a healthcare provider. Clinics remain solely responsible for the medical services they deliver, their professional licensure, and their treatment decisions. Nothing in the product is medical advice.

You must be at least 18 to operate an Anyura account. You are responsible for the accuracy of information you provide, for keeping credentials secure, and for activity under your account. Clinics are responsible for provisioning and deprovisioning their staff’s access and for setting appropriate roles and permissions.

Tell us immediately at support@anyura.com if you suspect unauthorized access; we will help you lock the account down.

Clinics using Anyura may send text messages to patients: appointment confirmations, reminders, reschedule and cancellation notices, account notifications, and verification codes. Patients who separately opt in may also receive occasional promotional messages from their clinic. Consent is given directly to the clinic and to Anyura as its platform, and it is never bought, sold, or transferred.

SMS disclosures. Message frequency varies. Message and data rates may apply. You can cancel at any time: reply STOP to any message and you will no longer receive texts from that number. Reply HELP for assistance, or contact support@anyura.com. Carriers are not liable for delayed or undelivered messages.

How mobile information is handled, including that opt-in data is never shared with third parties for marketing, is covered in the Privacy Policy.

You agree not to:

• Access data that is not yours, or probe, scan, or test the security of the service without written permission
• Send unlawful, deceptive, or unsolicited communications through the platform
• Use the service for affiliate marketing, lead resale, or any prohibited messaging use case
• Reverse engineer, resell, or white-label the service without an agreement with us
• Interfere with the operation of the service or other clinics' use of it

We may suspend accounts that put patients, clinics, or the platform at risk. We will tell you why and work with you to restore access when the issue is resolved.

Where Anyura creates, receives, maintains, or transmits protected health information (PHI) on behalf of a clinic, it does so as a business associate under a Business Associate Agreementin accordance with HIPAA. The BAA is part of the clinic’s subscription agreement.

Clinics remain the owners of their patient records. We process PHI only as the BAA and the clinic’s instructions allow, and our subprocessors that touch PHI are bound by BAAs of their own.

Clinic subscriptions are billed per location, monthly, at the pricing agreed at signup (see pricing). Usage-based costs, such as SMS volume and payment processing, are passed through transparently. Taxes are added where required.

Fees are non-refundable except where required by law or stated otherwise in your order. You can cancel your subscription at any time; service continues to the end of the paid period, and your data remains exportable.

Your data is yours. Clinics own their patient records, uploads, and business data, and can export them at any time. You grant us the limited rights needed to host, process, back up, and display that data in order to run the service, nothing more.

The software is ours. Anyura, its design, and its underlying technology are the intellectual property of Anyura, Inc. We grant clinics a non-exclusive, non-transferable right to use the service while subscribed. Feedback you send us may be used to improve the product without obligation.

The service interoperates with third parties: payment processors, messaging carriers, email providers, calendar tools. Their services are governed by their own terms, and we are not responsible for their acts or omissions, though we choose partners carefully and bind PHI-touching vendors under BAAs.

The service is provided “as is” and “as available” to the fullest extent permitted by law, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, though we work hard to make it both.

Anyura does not provide medical advice, diagnosis, or treatment, and is not responsible for clinical decisions made by clinics using the software.

To the maximum extent permitted by law, Anyura will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the service. Our total liability for any claim is limited to the amounts the clinic paid us in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow these limits, so they may not fully apply to you.

Clinics may cancel at any time from settings or by writing to us. We may suspend or terminate access for material breach of these Terms that remains uncured after notice, or where required to protect patients, other clinics, or the service. On termination, clinic data is available for export for a reasonable period, then deleted according to the Privacy Policy and applicable record-keeping law.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us at support@anyura.com and give us 30 days to work it out; most issues are resolved this way.

Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Delaware, and each party consents to their jurisdiction.

We may update these Terms as the product and the law evolve. The latest version always lives at this URL with the effective date at the top. For material changes, we notify clinics in-product or by email before the change takes effect; continued use after that constitutes acceptance.

Anything unclear in these Terms: support@anyura.com. Anyura, Inc., United States.